General Terms Of Trade
- GENERAL INFORMATION
We welcome you to our online store of the company in which the products of the company are available for sale under the name Aristides Limnaios and the distinctive title inkhead , based at Ippokratous 72 VAT number 031407527, Tax Office of Athens, contact person: Aristides Limnaios.
2. SERVICE DESCRIPTION
The online store website of the company promotes, promotes and resells the products of the suppliers with whom it cooperates. The company reserves the right to freely select the products displayed on the company’s website and to modify, renew and/or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts that it may choose and carry out freely as well as to modify, renew and/or withdraw at any time and without prior notice and/or compliance with a deadline.
3. DOWNLOAD REQUEST FOR ORDER & COMPLETE ORDERS
The website of the company is a store that cooperates with a variety of suppliers, importers and manufacturers (foreign and domestic) in order to bring to you a very wide range of products and even at the best possible prices. Therefore, although we take every possible measure for the availability of our products as it appears on the company’s website, there is a case that a product displayed on the company’s website is not finally available or is not available within the delivery time indicated on the company’s website, for reasons that do not fall within our sphere of influence. For this reason and in order to fully inform you and to protect you as much as possible from unforeseen incidents, orders are completed as follows:
By sending your request to order, an automated message appears that includes the details of the order request that our company will receive, which is also sent to the email address you have indicated to us. All your requests are received by US subject to a check of availability of the products included in your order request (which is checked after the start of the processing stage following your request). At the stage of receiving your request and automatically viewing the content of your order request, the processing of your request by our company has not yet begun.
Processing request for order-if your order request is sent from 9.00 to 13.30 on a business day and time (Monday to Friday) then you will receive an immediate message to the email address you have indicated to us, that your request is in the process of processing by our company. Otherwise you will receive this message within the next business day. When processing your request, the availability of all the products included in your order request is checked.
i) if there is availability of all the products included in your request within the delivery time indicated in our online store then you will be sent a message to the email address and / or mobile phone number you have indicated to us that will confirm your order and include all the details thereof. The shipment of the products will then be carried out according to the delivery schedule of our partner courier company.
ii) in the event that there is not available any of the items you placed in the order and / or that a product will be available after the delivery time indicated in our online store, then our company will contact you either by message to the e-mail address and/or the mobile phone number you have indicated to us or by direct telephone contact with you through its representative (or all the above ways) in order to agree with you about any modification, correction or cancellation of your order. If it is not possible to communicate with you for 10 days after sending your order request, your request is automatically canceled and you will have to send a new request to us again. In any case, any new order (modified or not) will be sent to you again with a new email and / or to the mobile phone you have indicated to us, and this message will be the confirmation of your order on the basis of which you will execute your order. The shipment of the products will then be carried out according to the delivery schedule of our partner courier company.
iii) our company may contact you via e-mail and / or message on the mobile phone which you have indicated to us during your registration during the entire period up to and including the delivery of your order to you for any issue concerning the receipt, processing, execution and/or transfer of your order and/or payment and/or return of products or for anything else. The parties agree that such communication (via email and/or message on the mobile phone you have indicated to us-sms) also covers the legal conditions of your written information, your notification, your order confirmation, where and when the law requires it. In case you wish to express your objections, or provide you with clarifications on the content of a message you have received in the above, or for any other reason you can contact us either by sending an email and / or a reply message to the sms you have received and / or call us directly to our contact details
4. ABILITY TO CANCEL AN ORDER
It is possible to cancel your order in the following cases:
a) before sending/receiving the product– cancellation is possible by sending e-mail to the e-mail address by telephone of our contact details
B) upon receipt of the product– you can exercise your right to withdraw within 14 calendar days
5. USE / OPERATION & WEBSITE CONTENT
B) content of the company’s website – the company receives all possible diligence for the correct publication-display of information regarding the products it promotes through the company’s website. Our company, however, is not responsible for possible errors in the operation of the electronic department store in the listed and displayed information (such as indicatively the indicated price, availability, photo, type, etc.) that may be indicatively due to technological failures-errors,typographical and / or” human ” errors and / or incorrect information from suppliers even through negligence. If you find an error before and / or after completing your order, we invite you to send a relevant e-mail to the e-mail address or by phone to our contact information. In any case, however, if you find an error we invite you not to proceed with the sending of an order request before notifying our company and clarifying the specific issue.
Retail prices for products are mostly determined by suppliers. Nevertheless, our company follows a free pricing policy based on its commercial strategy, always within the framework of the prescribed legislation, especially the provisions on the protection of competition (fair and unfair). Therefore, it is possible to find a difference in the prices of products sold on the company’s website from other similar products sold at other points of sale, especially since our company occasionally makes product offers or other promotions whenever it deems necessary. Also, the company reserves the right and the user/consumer/ visitor/member of the company’s website accepts it, to modify the listed prices and to change and/or withdraw the offers at any time with or without prior notice of the users/ consumers/visitors / members of the company’s website.
The entire content of the company’s website (except for those items belonging to third parties, L.Allah. copyright of third parties, partners, entities, etc.), i.e. indicatively and not restrictively the texts, photos, drawings, commercial and financial data, programs, all kinds of files, marks/logos, the layout of the company’s website, etc., are the subject of the company’s intellectual property and is protected by the relevant provisions of Greek law, European and applicable international conventions, on intellectual property. Under no circumstances should their appearance and display on the company’s website be perceived as a transfer or/and assignment of a license and/or right to use them. Based on the above, therefore, the total or partial copying, distribution, transfer, processing, storage, reproduction, republication, modification and any related action on the above data is expressly prohibited, without the express prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and consequential damage caused to it in accordance with the provisions of the current legislation.
The user/consumer/visitor / member of the company’s website accepts and acknowledges that the company has the possibility of commercial exploitation (either by itself or by third parties) of all the data displayed on the company’s website as well as the modification of these data at any time he wishes with or without prior notice of users/consumers/visitors/members of the company’s website.
7. DATA AND TRANSACTION SECURITY
Our company recognizes as a matter of major importance the issue of data security and transactions and for this reason takes all necessary measures to ensure them. The website protects its members from data interception by the data encryption method. Customer information is not disclosed to third parties and when you browse the website remains encrypted and therefore not visible by third unauthorized persons. The codes used to identify you are a) the entry code (e-mail or username) and B) the personal secret security code (password), which each time you enter them provide you with absolute security access to your personal information. You can vary the above codes anytime and as often as you wish. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining their secrecy and hiding them from third parties. In case of loss or leakage, you should immediately notify us, otherwise our company is not responsible for the use of the secret code by an unauthorized person. We recommend that, for security reasons, you change the above codes at regular intervals and avoid using the same and easily detectable codes, using if possible not only letters and numbers but also symbols for and the creation of your codes.
8. LIMITATION OF LIABILITY
The user/ consumer/visitor / member of the company’s website fully and unquestioningly accepts the exclusive right of the company to discontinue the use of the passwords in the services of the company’s website and to discontinue the disposal of the content and information of the company’s website whenever it (the company) considers that these terms are violated by him (user/consumer/visitor/member) or that are carried out or there are indications and/or complaints that illegal acts or omissions are carried out by him. It may also discontinue, suspend, modify the operation of the company’s website in whole or in part, permanently or temporarily at any time with or without prior notice of the user/consumer/visitor/member of the company’s website. The company and its partners make every effort, within the framework of the technological control they carry out at regular intervals, so that the services, content and transactions of the company’s website are carried out seamlessly and without interruption and the high level of security is maintained. It is not responsible, however, if for any reason, including in case of negligence, the operation of the company’s website is disrupted or access to it becomes difficult and/or impossible and/if, despite the observed security measures, “viruses” or other harmful software are detected and transmitted to the terminals of users/visitors, or if third unauthorized persons interfere in any way with the content and operation of the site making it difficult to use or causing problems in its proper operation or by intercepting data relating to personal data of customers and registered users of the company’s website.
Furthermore, the company bears no responsibility regarding the communication of the consumer with third parties that may be advertised on the company’s website, while it is not responsible for any issue arising from the possible conclusion of any commercial transaction between the user/member and the third party advertiser. Also, our company is in no way liable for any claims of a legal or civil and/or criminal nature nor for any damage (positive, special or consequential which indicatively and not restrictively, divisively and/or cumulatively consists of loss of profits, data, lost profits, financial satisfaction, etc.p.) by users/consumers/ visitors/members of the company’s website or third parties due to a cause related to the operation or not and/or the use of the company’s website and / or failure to provide services and/or information available by the company through the company’s website and/or any unauthorized third party interventions in products and/or services and/or information available through it and / or created In any case, however, and if any of the above is due to proven fraud of the company, the company is only responsible for covering any positive damage of the injured party that originates and is directly related to the above and the deceit of the company.
9. HYPERLINKS-LINKS TO OTHER SITES
The company’s website may contain references to websites, for the content and services of which the company has no responsibility, nor guarantees for their durable and safe accessibility. Therefore, for any problem that occurs during the visit/use of these websites, the user / visitor must contact directly the respective websites, which bear the sole responsibility for the restoration of this problem. In no case should the company be considered to accept or adopt the content or services of the websites and pages to which it refers or to be linked in any way. For any problem that may arise during the visit of the websites, the sole responsible person is the administrator/owner of this website.
10. OTHER CONDITIONS
a) jurisdiction-applicable law – for any dispute that may arise regarding the operation and use of the site, if it is not possible to settle it consensually, the courts of the city of Patras are competent. For any dispute regarding the interpretation and application of these terms and conditions as well as for any other issue regarding the use of the company’s website, Greek law is applicable.
(B) invalidity of a term – if one of the above terms is or becomes invalid, the remaining terms of this convention shall not be affected.
d) interpretive term – at any point here provided for the return of funds and/or the crediting of them to the customer’s account this is always meant as interest-free.
F) delay in exercising a right – any delay in exercising by the parties (Company and consumer) of part or all of the rights arising from these terms does not result in a weakening or waiver of that right which may be exercised at any time at a later stage and at the reasonable discretion of the beneficiary.
H) acceptance of terms – the user/ consumer/visitor / member of the company’s website declares that he has read these terms and accepts them in their entirety and that he recognizes that they govern all the services provided by the inkhead.gr throughout the course of its navigation in / transaction with the company’s website.
11. DISPUTE RESOLUTION AGENCY WEBSITES
a) the Consumer Advocate http://www.synigoroskatanaloti.gr/
(B) European Alternative Dispute Resolution body ODR http://ec.europa.eu/consumers/odr